Privacy Policy

Enkel Project Logistics Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use and protect your information when you use our website.

  1. Information we collect

We may collect and process the following data:

  • Name
  • Company name
  • Email address
  • Phone number
  • Information you provide in the enquiry form (cargo details, routes, project information)

We may also collect limited technical data such as IP address, browser type and usage data via analytics tools.

  1. How we use your information

We use your data to:

  • respond to enquiries and provide quotations
  • communicate regarding transport requests
  • improve our website and services
  • maintain internal records

We do not use your data for unsolicited marketing.

  1. Legal basis

We process your personal data based on:

  • legitimate interest — to respond to business enquiries
  • consent — where you voluntarily submit information via the contact form
  1. Data sharing

We do not sell or rent your personal data.

We may share information with:

  • transport partners and subcontractors (only where necessary for your request)
  • service providers (e.g. email hosting, analytics tools)
  1. Data storage and security

Your data is stored securely and access is limited to authorised persons.

We take reasonable technical and organisational measures to protect your information.

  1. Data retention

We retain personal data only as long as necessary to:

  • respond to your enquiry
  • fulfil contractual or legal obligations
  1. Your rights

Under applicable data protection laws, you have the right to:

  • request access to your data
  • request correction or deletion
  • object to processing
  • withdraw consent

To exercise these rights, contact us at: contact@enkellogistics.com

  1. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse traffic.

You can control cookies through your browser settings.

  1. Third-party services

We may use third-party services such as:

  • Google Analytics
  • Google Ads

These services may collect anonymised usage data.

Website analytics and Microsoft Clarity

With your consent to Analytics cookies, we use Google Analytics and Microsoft Clarity to understand where website visits come from and how visitors use our pages. This may include referring websites, campaign labels, pages viewed, clicks, scrolling, approximate country or city, heatmaps and session replays. We use this information to improve our website, enquiry process and marketing.

Clarity uses first-party and third-party cookies and similar technologies to reconstruct interactions with our website. Its masking features hide sensitive text and information entered into forms; our quote forms are additionally marked for masking. Our custom contact events record actions such as clicking or copying our published email address, without sending the copied text or the contents of your enquiry to Google Analytics or Clarity.

If you consent to Analytics cookies and submit an enquiry, source and campaign information from your current browser tab may accompany the enquiry email. This helps us understand how enquiries reach us. It is browser-reported information and does not establish your identity or precise location. We do not read your system clipboard. A click or copy does not tell us whether you subsequently sent an email.

You can refuse or withdraw Analytics consent through the Consent Preferences control on this website. Clarity is loaded only after Analytics consent; withdrawal is passed to Clarity to stop cookie-based tracking. For information about Microsoft’s processing of website usage data, see the Microsoft Privacy Statement.

ChatGPT advertising measurement

With your consent to Advertisement cookies, we use the OpenAI Pixel to measure website visits and successful quote requests following interactions with our advertisements in ChatGPT. This helps us assess the results of our advertising.

The Pixel shares measurement events and pseudonymous identifiers with OpenAI. It uses the first-party cookies __oppref (up to 30 days) and __obref (up to 365 days) to support attribution. Its automatic advanced matching may detect supported contact information, such as an email address or phone number entered on the website, and normalise and securely hash it in your browser before sharing the hash with OpenAI. Raw contact information is not sent through automatic advanced matching.

This advertising measurement is disabled until you give consent. You can refuse or withdraw consent using the Consent Preferences control on our website; withdrawal stops future Pixel measurement and removes its attribution cookies. For further information, see the OpenAI Privacy Policy.

  1. Contact

If you have any questions about this Privacy Policy, please contact:

Enkel Project Logistics Ltd
Email: contact@enkellogistics.com

  1. Updates

We may update this Privacy Policy from time to time. The latest version will always be available on this page.